Aveni provides AI-driven solutions tailored for the financial services industry. Key features include:
- Aveni Detect: Scales compliance processes using NLP to analyze documents and customer interactions, identifying risks and vulnerabilities.
- Aveni Assist: An AI assistant that automates administrative tasks, generates reports, and manages CRM data, significantly reducing advisor workload.
Use cases:
- Compliance Monitoring: Automates checks for regulatory adherence, including Consumer Duty requirements.
- Quality Assurance: Enhances QA processes by automatically assessing calls and prioritizing high-risk interactions.
- Vulnerability Detection: Identifies vulnerable customers to ensure appropriate support and tailored advice.
- Document Automation: Streamlines document processing, report generation, and client communication.