DevRev is a cloud-based platform leveraging conversational AI to enhance collaboration and efficiency across customer support and software development teams. Key features include:
- Conversational Search: Access siloed information in one place with enterprise search capabilities.
- Conversational Customer Experience: Build AI-powered, self-service user experiences with the in-app SDK (Plug SDK).
- Conversational Customer Support: Modern support platform to boost customer satisfaction.
- Conversational Product Development: AI-driven tools to accelerate shipping, reduce waste, and maximize customer impact.
- Airdrop: Patented technology for ingesting and unifying data sources across existing software solutions.
- Lightning Fast Analytics: Real-time insights for informed decision-making.
- Personalized Workflows: AI-powered automation for seamless process adaptation.
DevRev's platform targets startups, support teams, product teams, and CIOs, aiming to unlock company data and make it actionable.
