Espressive provides an AI-driven automation platform designed to streamline workplace support for enterprises. Its key product, BaristaGPT, acts as a conversational AI-based virtual agent, offering a single point of contact for employees seeking assistance.
Key Features:
- Conversational AI: Understands employee language and identifies the quickest path to resolution.
- BaristaLLM: Continuously learning large language model that improves performance over time.
- Integrations: Connects with existing enterprise software for seamless workflows.
- Agent Co-Pilot: AI assistance for service desk agents to reduce resolution times.
- Enterprise Search: Delivers precise, company-specific answers from collective knowledge.
- Multi-Lingual Support: Scalable support across 15 enterprise departments and in over 130 languages.
Use Cases:
- Automating IT, HR, and Facilities service desks.
- Employee onboarding and self-service.
- Identity access management.
- Software provisioning.
- Onsite support.
Espressive's platform aims to improve employee experience, reduce costs, and increase productivity by automating routine tasks and providing quick access to information.
