Parloa is an AI Agent Management Platform designed to revolutionize contact center operations. It empowers businesses to:
- Automate Customer Support: Deploy a team of personal AI agents capable of handling a wide range of customer service use cases.
- Assist Human Agents: Provide real-time translation and support to human agents, improving efficiency and customer satisfaction.
- Integrate Seamlessly: Connect with existing business infrastructure and services for a smooth transition.
- Ensure Trust and Safety: Implement quality assurance measures, including simulation testing, data isolation, and content filtering.
Key features include:
- Scalable AI Agents
- Exceptional Customer Experiences
- Certified Security & Compliance (ISO 27001, SOC 2)
- Seamless Enterprise Integration
Parloa targets enterprises seeking to leverage generative AI for contact center automation while maintaining high standards of security, compliance, and customer experience.
