Posh AI is a unified AI platform built for financial institutions, offering a range of AI solutions to elevate customer service interactions. Key features include:
- Voice Assistant: A 24/7 talking AI assistant for answering FAQs, routing calls, and automating banking transactions.
- Digital Assistant: A conversational AI chatbot available on web, online, or mobile platforms.
- Knowledge Assistant: Provides employees with quick and efficient access to information.
- Posh Answers: Transforms website search into an AI-powered help center.
- Posh Portal: An all-in-one platform for managing voice and digital AI strategy, offering complete control and flexibility.
Use cases include improving customer satisfaction, empowering frontline staff, optimizing operations, and ensuring data security and compliance.
