Recall.ai is a universal API designed to streamline the integration of meeting bots across multiple video conferencing platforms. It offers a unified solution for accessing recordings, transcripts, and metadata from platforms like Zoom, Google Meet, Microsoft Teams, Webex, and more.
Key Features:
- Unified API: Integrates with major platforms using a single API, simplifying development.
- Real-time Transcripts: Provides real-time transcripts with speaker diarization and automatic speaker name labeling.
- Audio and Video Streams: Offers low-latency (200ms) audio and video streams per participant via websocket.
- Metadata Access: Retrieves meeting titles, participant lists, join/leave times, and other relevant metadata.
- Platform Agnostic: Works even without official APIs, requiring only the meeting link.
- Scalable Infrastructure: Manages thousands of concurrent VMs, processing billions of recording minutes annually with a 99.9% uptime SLA.
- Security and Compliance: SOC2, GDPR, CCPA, and HIPAA compliant with enterprise-grade security controls.
Use Cases:
- Sales: Record sales calls, display real-time battle cards, automate CRM updates, and generate follow-up emails.
- Interviewing: Record interviews, create interview analytics, and keep interviewers on track.
- User Research: Enable observer rooms, record user interviews, and auto-highlight important call segments.
- Healthcare: Assist doctors in real-time diagnoses, automate EHR population, and generate AI-driven SOAP notes.
- Legal: Transcribe virtual depositions in real-time and record virtual legal proceedings.
- Finance: Automate personalized financial plans, create client recaps, and ensure regulatory compliance.
Recall.ai targets a wide range of industries, providing tools to enhance productivity, compliance, and data accessibility within meeting environments. It aims to reduce development time and operational overhead by handling the complexities of meeting bot infrastructure.
