Vapi is a platform designed for developers to rapidly build, test, and deploy voice AI agents. It offers a flexible API-first approach, allowing for extensive customization and integration with existing systems. Key features include:
- Multilingual Support: Agents can interact in over 100 languages.
- API-Native Design: Exposes all functionalities as APIs for granular control.
- Automated Testing: Enables design and execution of test suites to identify potential issues.
- BYO Models: Supports integration of custom transcription, LLM, and TTS models.
- Tool Calling: Allows agents to intelligently fetch data and perform actions via APIs.
- A/B Testing: Facilitates continuous optimization through experimentation.
Vapi targets engineers and enterprises seeking to automate and enhance customer interactions through voice AI. It provides enterprise-grade reliability, low latency, and scalability, with built-in conversation guardrails and security compliance.
